Juno offers a free dial-up internet service that can be signed up for online or by phone. The service includes email, 2MB of email storage, web based email, junk email filtering, email virus protection, compatible with instant messaging services, search, online support, a personal start-up page, and local access numbers. The service is free but it is not unlimited. The free dial up internet service is only good for 10 hours per month per family. So if you have more than one email on the account the 10 hours applies to the total hours used for everyone not individually. This account is always eligible for upgrade to the unlimited internet accounts by doing so online or by phone.

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